Back around 1992-1993, I worked at a company that created Form Filling software in the Real Estate space. I was phone tech support for one of their software packages. It was my first introduction to how a technical company worked.
While working there, I had grand visions for how I could help them improve their digital presence. This was before the Internet was a commercial success.
Here is the first Technical Diagram I ever created:
I think it's interesting how I used the term "Brick Wall" to represent what we now know as the Firewall. My "BBS" (Bulletin Board System) to me was the central place you would go to get information and resources about the company. It's what we now refer to as a "website" or "app".
Soon, we'll have a new name for it.
I'm not sure what the circle at the top-right is supposed to represent.
I envisioned that Tech Support would be able to have access to the user's computer at any time to help them with their technical problems. I envisioned that the tech support system would be built into the software.
I used the term "Fractal Encryption". I think what I was trying to portray is some mathematically complex security algorithm.
I even had a place to sell the necessary hardware required to access our system using what was best at the time (14.4k baud modems)
I even envisioned a special keyword to use for live support.
I used to love to sit and imagine new systems. It's been a pleasure working with others to build real systems over the years and something I'm proud of accomplishing. I feel that the systems I've worked on have contributed to the betterment of society in some way. That was important to me, early on.